Privacy Policy

At Joanns, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit our fabric and craft supplies site, how we use it, and your rights regarding your data. By using this site, you consent to the practices described in this policy.

What Information Joanns Collects When You Browse Our Fabric Store

Joanns collects information in the following ways:

Information you provide directly: When you submit a contact form or subscribe to communications from Joanns, we collect your name and email address.

Information collected automatically: When you visit our site, we automatically collect certain technical information, including your device type, browser type, operating system, IP address, approximate geographic location, pages you visit, time spent on the site, and the website that referred you to Joanns. This information is collected through cookies and analytics tools.

Information from third parties: We receive affiliate tracking data from Amazon Associates when you click our product links and make purchases. We also receive aggregated analytics data from Google Analytics to help us understand site traffic patterns.

How Joanns Uses Your Information

Joanns uses the information we collect to:

• Operate, maintain, and improve our fabric and craft supplies website
• Respond to your inquiries and provide customer support
• Send you communications you’ve opted into, including updates about new fabric collections, yarn arrivals, and craft project ideas
• Analyze site traffic, user behavior, and engagement to improve your browsing experience
• Comply with legal obligations and protect our rights
• Maintain site security and prevent fraud or abuse
• Track affiliate referrals through the Amazon Associates Program

Cookies and Tracking Technologies Joanns Uses

Joanns uses cookies and similar tracking technologies to enhance your experience on our site. Here’s what we use:

Essential cookies: These are required for basic site functionality, such as remembering your preferences and enabling secure navigation.

Analytics cookies: We use Google Analytics to track site usage, including which fabric categories you browse, how long you spend on our sewing machine pages, and where your traffic originates. This data is aggregated and anonymized to help us understand user behavior and improve our content.

Advertising cookies: Amazon Associates uses cookies to attribute qualifying purchases to Joanns when you click our affiliate links and buy products on Amazon.com. This allows us to earn commissions on sales.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect certain site features and functionality.

How Joanns Shares Your Information

Joanns may share your information with:

• Service providers: We work with trusted third-party providers who help us operate our site, including web hosting, analytics, and email communication services. These providers are authorized to use your information only as necessary to provide services to Joanns.
• Amazon Associates Program: When you click our affiliate links and make purchases on Amazon.com, Amazon receives information about the referral to attribute the sale to Joanns for commission purposes.
• Legal authorities: We may disclose information when required by law, such as in response to a subpoena, court order, or government request.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Joanns does not sell your personal information to third parties for their marketing purposes.

How Joanns Protects Your Data

Joanns implements reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL encryption for data transmission between your browser and our servers.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights at Joanns

All users have the right to:

• Access the personal information Joanns holds about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request restriction of how we process your information

GDPR Rights (European Union and European Economic Area residents):

• Right to access your personal data and obtain a copy
• Right to rectification of inaccurate or incomplete data
• Right to erasure (the “right to be forgotten”) under certain circumstances
• Right to restrict processing of your personal data
• Right to data portability (receive your data in a structured, machine-readable format)
• Right to object to processing based on legitimate interests or direct marketing
• Right to withdraw consent at any time where processing is based on consent
• Right to lodge a complaint with your local supervisory authority if you believe we have violated your privacy rights

CCPA/CPRA Rights (California residents):

• Right to know what personal information Joanns collects, uses, discloses, and sells
• Right to know whether your personal information is sold or disclosed and to whom
• Right to opt out of the sale or sharing of your personal information
• Right to request deletion of your personal information
• Right to request correction of inaccurate personal information
• Right to limit the use and disclosure of sensitive personal information
• Right to non-discrimination for exercising your CCPA/CPRA privacy rights

State Privacy Laws (Virginia VCDPA, Colorado CPA, Connecticut CTDPA, Utah UCPA):

Residents of Virginia, Colorado, Connecticut, and Utah have rights substantially similar to those provided under CCPA/CPRA, including rights to access, correction, deletion, data portability, and opt-out of targeted advertising, subject to state-specific provisions and exemptions.

How to exercise your rights: To exercise any of these privacy rights, submit a request by emailing us at the address listed in the Contact section below, or use the contact form on this site. We will respond to your request within 30–45 days. We may need to verify your identity before processing certain requests to protect your privacy and security.

Children’s Privacy and COPPA Compliance

Joanns is a fabric and craft supplies site designed for adults and is not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13 years of age.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at the address below. We will promptly delete such information in compliance with the Children’s Online Privacy Protection Act (COPPA).

Third-Party Links on the Joanns Site

Joanns contains links to Amazon.com and other third-party websites where you can purchase the fabric, yarn, sewing machines, and craft supplies featured on our site. We are not responsible for the privacy practices, content, or accuracy of any third-party website.

We encourage you to review the privacy policies of any external site you visit through links from Joanns. Your interactions with third-party sites are governed by their respective privacy policies, not this one.

International Data Transfers

Joanns operates in the United States. If you access our site from outside the United States, your information may be transferred to, stored, and processed in the US, where data protection laws may differ from those in your country.

By using this site, you consent to the transfer of your information to the United States. We take steps to ensure adequate protections are in place for such transfers in compliance with applicable data protection laws.

How Long Joanns Retains Your Data

Joanns retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Contact form submissions and email subscription data are typically retained for up to 12 months. Analytics data is governed by Google Analytics’ data retention policies. If you request deletion of your information, we will delete it from our active systems, subject to legal and operational requirements.

Email Communications from Joanns

If you subscribe to communications from Joanns, you will receive periodic emails about new fabric collections, yarn arrivals, sewing machine guides, craft project ideas, and site updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included at the bottom of every email, or by contacting us directly using the information in the Contact section below. Please note that even if you opt out of marketing emails, we may still send you transactional or administrative messages related to your inquiries or account.

Do Not Track Signals

Some web browsers transmit “Do Not Track” (DNT) signals to websites. At this time, Joanns does not respond to DNT signals. We continue to collect information as described in this Privacy Policy regardless of DNT settings.

If industry standards for responding to DNT signals are established in the future, we will update this policy accordingly.

Changes to This Privacy Policy

Joanns may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or site features. When we make updates, we will indicate the effective date of the latest revision at the top of this page.

If we make material changes to how we collect, use, or share your personal information, we will provide reasonable advance notice, such as through a site banner or email notification. Continued use of this site after changes are posted constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this page periodically to stay informed about how Joanns protects your privacy.

Contact Joanns About Your Privacy

To exercise your privacy rights, ask questions about this Privacy Policy, or submit a data request, please contact us at:

California “Shine the Light” Law

California Civil Code Section 1798.83 permits California residents to request information about personal information Joanns has shared with third parties for their direct marketing purposes during the preceding calendar year.

To make such a request, please contact us at the address listed above. We will respond to your request within 30 days.

Consent

By using the Joanns website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our site.