Get in Touch with Joanns
We’re here to help with your fabric, yarn, and crafting needs. Reach out anytime.
Send Us a Message
Whether you have questions about our products, need crafting advice, or want to share feedback, we’d love to hear from you. Our team typically responds within 24 hours.
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Our Location
142 Oak Valley Drive
Savannah, GA 31401
United States
Support Hours
Monday – Friday
9:00 AM – 6:00 PM EST
We’re closed on major holidays.
Shop Our Collection
Browse our full range of fabrics, yarn, sewing supplies, and craft essentials.
Shop JoannsFrequently Asked Questions
Do you offer fabric samples before I purchase?
While we don’t currently offer physical samples, our product pages include detailed photos and fabric specifications to help you make informed decisions. Many of our fabrics also have customer reviews with real-world insights.
What’s your return policy on fabric and yarn?
We want you to love what you create. Most unopened fabric and yarn can be returned within 30 days of purchase. Cut fabric and opened yarn may have different return conditions — check the product page or contact us for specific guidance.
Can I get help choosing the right fabric for my project?
Absolutely! Email us at hello@getjoanns.com with details about your project — whether it’s quilting, garment sewing, upholstery, or home decor — and we’ll provide personalized fabric recommendations based on your needs.
Do you carry sewing machines and other equipment?
Yes, we offer a curated selection of sewing machines, rotary cutters, dress forms, and other essential tools for sewers and crafters. Visit our Sewing & Machines category to explore our equipment range.
How can I stay updated on new arrivals and special offers?
Check our Coupons & Deals page regularly for the latest promotions. You can also reach out via email to learn about upcoming sales, new fabric collections, and seasonal craft supplies.
Ready to Start Your Next Project?
From premium fabrics and vibrant yarns to essential sewing supplies and creative craft materials, Joanns has everything you need to bring your ideas to life.
Explore Our Collection